Privacy Policy

cemi.media · Version 2026-10-09.2 · Effective 9 October 2026

This policy explains what personal data we collect on cemi.media, why, who processes it, how long we keep it, and your rights. It applies to visitors, customers, agencies and anyone who writes to us.

1. Who is responsible

The company that handles your data depends on your relationship with us:

WhenResponsible company (controller)
Orders paid by card, and visits to the siteCEMI Collectively Enhanced Multiple Intelligence, Inc., Delaware C Corporation (EIN 32-0859414), 7801 NW 37th St, DO80Q56188N, Doral, FL 33195, United States
Orders invoiced in the Dominican RepublicCOLLECTIVELY ENHANCED MULTIPLE INTELLIGENCE CEMI AI SRL (CEMI.ai), RNC 133-76027-4, Calle Rafael F. Bonnelly No. 17, Evaristo Morales, Santo Domingo, Dominican Republic

For anything about your data, write to privacy@cemi.ai.

2. What we collect, why, and on what basis

WhenWhatWhyBasis
You place an orderName, e-mail, company, country, phone (optional), the deal and options you chose, your brief; for agencies: agency, client, project and agency code; for Dominican invoices: your company's RNC and legal name; the version of the terms you accepted and whenTo produce and deliver your order, invoice it and contact you about itPerformance of the contract; for invoices, our legal and tax obligations
You pay by cardYour card details go directly to Stripe; we never see or store your card number. Stripe shares with us the payment status, amount and the billing details on the invoiceTo take the deposit and issue the invoicePerformance of the contract
You apply as an agencyAgency name, website, contact name, e-mail, phone, country, expected volume, messageTo review the application and send your agency codeSteps you ask us to take before a contract
You use the order assistantYour messages and the order form's current choices are sent to the AI service that answers. The conversation is kept only in your browser tab and is deleted when you close it. We record the size and cost of each request, not its textTo help you choose a deal and write your briefSteps you ask us to take before a contract
You browse the sitePages visited, approximate location, device and browser, through Google Analytics. Analytics is on by default; you can switch it off at any time through «Cookie settings» at the bottom of any pageTo understand how the site is used and improve itOur legitimate interest in understanding how the site is used, to which you can object at any time by switching analytics off
AlwaysYour language, theme and consent choices, saved in your own browser (local storage)To remember your preferencesNecessary for the site to work as you asked
You write to usYour message and contact detailsTo answer youOur legitimate interest in answering, or steps before a contract

Providing order data is necessary to place an order; without it we cannot produce, deliver or invoice it. Everything else is optional.

We do not sell or share your personal data for advertising, we do not build advertising profiles, and we do not make decisions about you by automated means alone.

3. Who processes it for us

We use these providers, under contracts that oblige them to protect your data and use it only for us:

Within CEMI, only authorised team members see orders and agency applications, in the CEMI MediaMax Studio, and our accountants receive what they need to invoice.

We disclose data to authorities only when the law requires it.

4. International transfers

Our providers process data in the United States and other countries, and our two companies are in the United States and the Dominican Republic. We transfer your data there because it is necessary to perform the contract you ask for, and with your consent where required. Google, Stripe and Resend state that they participate in the EU-US Data Privacy Framework; where it does not apply, we rely on standard contractual clauses or on the necessity of the transfer for your contract.

5. How long we keep it

6. Your rights

You can ask us to:

Write to privacy@cemi.ai from the e-mail you used, and tell us what you need. We answer requests to access your data within 5 business days, and requests to correct or delete it within 10 business days. We may ask you to confirm your identity. We keep invoices and other records the law requires us to keep even if you ask us to delete them, and we tell you when that is the case.

If you are not satisfied: in the Dominican Republic you may bring a habeas data action before the courts (Constitution, Art. 70; Ley 172-13). In the European Union or the United Kingdom you may complain to your data-protection authority. In the United States you may contact your state attorney general.

7. Cookies and similar technologies

8. Security

We protect your data with access controls (only authorised team members can see orders), encrypted connections, and providers with recognised security practices. No system is perfectly secure; if a breach affects your data, we will tell you as the law requires.

9. Children

cemi.media is a service for businesses and professionals and is not directed to children under 13. We do not knowingly collect personal data from children. If we learn that we have, we delete it.

10. Changes

When this policy changes, we update the version and date at the top and, for significant changes, announce it on the site. The version in force when we collected your data tells you how we used it until the change.

11. Language

This policy is published in several languages. For Dominican customers the Spanish version prevails; in every other case, the English version prevails.